To help international patients understand the arrangements for their inpatient treatment in China in advance, Fosun Health provides comprehensive support services—ranging from pre-admission preparation and inpatient care to post-discharge follow-up. Patients and their families can access information regarding hospital locations, admission procedures, ward facilities, dining options, payment methods for medical expenses, and daily living services.
Hospital Locations
Guangzhou Fosun Chancheng Hospital
Guangzhou Fosun Chancheng Hospital of Guangdong Pharmaceutical University (Guangzhou Xinshi Hospital) is located at No. 79-1 and No. 79-2, Xinshi New Street, Baiyun District, Guangzhou, Guangdong Province.
Located in Guangzhou, the hospital benefits from an extensive transportation network connecting to the airport, high-speed railway stations, and key urban areas, offering convenient travel for international patients coming to China for medical care.
Foshan Fosun Chancheng Hospital
Foshan Fosun Chancheng Hospital is located at No. 3 Sanyou South Road, Shiwan Subdistrict, Chancheng District, Foshan, Guangdong Province.
The area surrounding the hospital offers accommodation, dining, and other amenities to meet the daily needs of patients and their families during the treatment period.
Pre-admission Preparation
Before admission, patients are required to submit medical records, test reports, and imaging data. The medical team will conduct a preliminary assessment to serve as a reference for subsequent diagnosis and treatment.
The International Patient Services Team can assist with admission appointments, relevant formalities, and arrangements for accommodation and daily living, tailored to individual needs.
Medical Services During Hospitalization
Upon admission, a multidisciplinary team of experts will conduct a comprehensive assessment based on the patient's physical condition and refine the personalized treatment plan.
During the hospital stay, the International Patient Services Team provides coordination of medical procedures, multilingual communication support, guidance on the hospitalization process, and assistance with daily living needs to ensure a smoother treatment experience for the patient.
Discharge and Follow-up Support
After treatment concludes, patients continue to receive support regarding rehabilitation guidance, tele-medicine consultations, health follow-ups, and appointment scheduling for follow-up visits.
Should patients encounter medical issues after returning to their home countries or regions, they can maintain communication with the medical team remotely.
Inpatient Facilities
The hospital provides inpatient environments and amenities tailored to patient needs, including home-like room settings, support from English-speaking nursing and service staff, and relatively private personal space.
Rooms may be equipped with a companion bed, television, refrigerator, drinking-water facilities, telephone, and free broadband internet. In principle, each patient may be accompanied by one family member. If special arrangements are needed, please contact the relevant staff in advance.
Dining Services
The hospital provides meals and nutritional support tailored to the patient's treatment requirements and personal dietary habits.
Arrangements can be made for international cuisine, Halal meals, vegetarian options, and gluten-free food based on specific needs.Patients and their families may also choose to dine at international restaurants, Halal eateries, or other dining establishments near the hospital; the International Patient Services team can provide relevant information and assistance.
Medical Expense Payment
International patients may choose from various payment methods for medical expenses, including CNY cash, international bank cards, WeChat Pay, Alipay, and bank transfers.
The International Patient Services team can assist patients in understanding the associated costs and payment procedures.
Lifestyle Services
To facilitate daily life during the hospital stay, the hospital provides services such as laundry, room cleaning, Wi-Fi access, umbrella loans, and assistance with purchasing daily necessities.
Patients with other personal needs may also communicate with the International Patient Services team in advance.
